If your item is damaged through normal use within the first year, please send an email to info@viktorias.com with a description and pictures of the problem.
Our support team will be happy to assist you with a full refund or exchange of your choice.
Standard delivery with Swiss Post: Free shipping. Normal delivery times are 4-6 working days depending on shipping options. We offer Swiss Post, DHL and DPD in Switzerland.
If you are not satisfied with your purchase, simply contact us within 100 days and we will take care of it.